Thursday, January 8, 2009

TaxWise Collaboration

Andy sent the following message to the webmaster at www.vita-volunteers.org

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Hello,

I am working with our local folks to configure TaxWise in the most reliable and easy to maintain manner. I was wondering whether anyone at your organization has implemented TaxWise using Windows Terminal Services… it would certainly simplify the process and allow use of additional computers with ease.

Do you or someone you know have any insight into this?

Sincerely,

Andy xxxxx
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Answers:

Dear Andy,
  1. No, we haven't tried using TaxWise with Windows Terminal Services, and do not know if it is supported. That is something that TaxWise support should be able to answer.
  2. There are cases when a networked version of TaxWise can be installed on a central server which exports the volume on which TaxWise is installed, and client computers can then connect to it across a LAN. In fact, in one of the sites, that is the arrangement for a network that is set up and taken apart each session.
  3. At one time, I personally set up a network behind a firewall to which people could log in and see the screen but the Taxwise ran as a client machine on the internal LAN. I have used logmein successfully for this purpose.
  4. Another option for what you are trying to do (which I think is being able to connect remotely) is to use TaxWise Online so that users can use the UTS servers to save their returns. However, this has all the advantages and disadvantages of a browser based application.

Hope this helps. Further comments may be added to the end of this posting and will be answered.

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