I received the following e-mail from your office:
Your account has been created in the LMS.
Please save this message.http://linklearn.webtechteam.com/
I am still unable to log in. What do I need to do?
- Valerie, sorry to hear you are having troubles. I can sense the frustration you are having, but unfortunately the link and learn site is not under the control of the vita-volunteers.org webmaster. Vita-volunteers.org was put up because the webmaster was having the kinds of difficulties you and others are having when trying to volunteer!
- However, just to check it out, I tried logging in with your login and password at 11:42 pm Pacific Time on Jan 7, 2009, and was successful.
- If you still cannot get it to work, here are some places to try getting help:
a) find your local IRS office and contact the SPEC Relationship manager or the Territory manager and ask for help
b) call the IRS Toll-Free, 1-800-829-1040 Hours of Operation: Monday – Friday, 7:00 a.m. – 10:00 p.m. your local time (Alaska & Hawaii follow Pacific Time)
c) if you need help in locating the local IRS office, you may be able to get help from the search engine at http://www.vita-volunteers.org/custom_search_engine_ii.htm
d) a final option is to fill in the registration form at http://www.vita-volunteers.org/2009_Online/2009_OnlineReg_nonSCC.htm as best as you can, and put in the problems you are having in the comment section. That information will get e-mailed to VITA headquarters and then forwarded to the appropriate Territory Manager.
Hope this helps! If there are any further questions, or if you find the answer, please add it to the comments at the end of the post. You do not need to provide an email address to post if you do not wish to do so.